Privacy Policy

Elryn's Dance Fitness respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we may collect, why we collect it, how we use it and how we protect it.

This policy is intended to operate in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Information We May Collect

Depending on how you interact with Elryn's Dance Fitness, we may collect information such as:

• Name and surname;
• Telephone or mobile number;
• Email address;
• Payment and transaction information necessary to process payments;
• Membership and class information;
• Information relating to attendance;
• Information you voluntarily provide about injuries, medical limitations or other information relevant to safe participation;
• Communications between you and Elryn's Dance Fitness;
• Photographs or videos where appropriate consent has been obtained;
• Information submitted through our website, registration forms or other communication channels.

We aim to collect only information that is reasonably necessary for our business activities and the provision of our services. POPIA requires personal information to be processed for specific, defined and lawful purposes.

2. Why We Collect Your Information

Your information may be used to:

• Register and manage your membership;
• Process payments;
• Provide access to classes;
• Communicate with you about classes and your membership;
• Respond to enquiries;
• Manage bookings and attendance;
• Improve our services;
• Manage customer service;
• Maintain appropriate business and financial records;
• Meet legal and regulatory requirements;
• Protect the safety and wellbeing of participants;
• Send marketing communications where permitted and/or where you have provided the required consent;
• Manage website and online-service functionality.

3. Payment Information

Payments made through Payfast are processed through the applicable payment platform.

Elryn's Dance Fitness does not intentionally collect or store your full card number, CVV or online banking login details.

Payment information may be processed by payment service providers in accordance with their own privacy policies and security procedures.

4. Health Information

If you voluntarily provide information about an injury, medical condition or physical limitation, that information will be treated with appropriate confidentiality and used only where reasonably necessary for the safe provision of our services and other lawful purposes.

5. Photographs and Videos

Elryn's Dance Fitness may take photographs or videos during classes and events for promotional purposes.

Where required, appropriate consent will be obtained before identifiable photographs or videos are used for marketing or promotional purposes.

If you have previously consented to the use of your image and later wish to withdraw that consent for future use, you may contact us.

6. Children's Information

Where Elryn's Dance Fitness processes personal information relating to a child, appropriate consent from a parent or legal guardian will be obtained where required by applicable law.

POPIA provides additional protection for children's personal information.

7. Sharing Personal Information

We may share relevant personal information with trusted service providers where reasonably necessary to operate our business, including payment processors, website providers, technology providers and other service providers.

We will not sell your personal information.

Where information is shared, we will take reasonable steps to ensure that appropriate safeguards are in place.

8. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Retention of Information

Personal information will not be retained for longer than reasonably necessary for the purpose for which it was collected, unless longer retention is required or permitted by law or is otherwise reasonably necessary for legitimate business purposes.

10. Your Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate information;
• Ask questions about how your information is processed;
• Object to certain forms of processing;
• Withdraw consent where processing is based on consent;
• Lodge a complaint where you believe your privacy rights have been infringed.

Requests can be directed to Elryn's Dance Fitness using the contact details below.

11. Marketing Communications

Where applicable, you may receive promotional communications from Elryn's Dance Fitness.

You may request to stop receiving marketing communications at any time.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will be published on our website.

13. Contact

Elryn's Dance Fitness
Phone: 073 231 8543
Website: elrynsdancefitness.co.za
Email: elryn@elrynsdancefitness.co.za